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Daily Digest – June 16. Man Gets 16 Years For Putting Gun to Agent’s Head;...

Some quick links to start your Tuesday. The Gap is closing 175 stores … Goldman Sachs is starting an online lending business to consumers … This advice seems counter-productive, but maybe that’s why it...

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Concerns Of CFPB’s Consumer Advisory Board Should Worry Industry, Says...

Even though the topic of repossessions did not come up while he was in the room, veteran recovery agent Mike Nikolas still said he was more concerned about the involvement of the Consumer Financial...

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Precedent-Setting Lawsuit Settled

A lawsuit that created a huge stir in the recovery industry because it showed that agents are subject to the Fair Debt Collection Practices Act (FDCPA) has been settled. The case, Vantu v. Echo...

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CFPB Whistleblower Slams Agency For Failing To Protect Its Own Employees

In prepared testimony that she will give tomorrow during a hearing before the House Financial Services Committee, Florine Williams, the Senior Equal Employment Opportunity officer at the Consumer...

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CFPB Deputizes Search Engines in Fight Against Student Loans; Are...

My three kids love to tell on one another. There are no secrets among the three of them and if one of them is doing something he or she should not be doing, then my wife and I are sure to hear about...

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Daily Digest – June 29. Woman Arrested For Shooting At Agent; Virginia...

Some quick links to start your Monday. The bad behavior of visionary leaders … How to create a flexible work schedule for the summer to get more done …  Gen. Stanley McChrystal on how he conquers his...

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Daily Digest – June 30. Man Tries To Climb Onto Moving Truck; How Low Can...

Some quick links to start your Tuesday. Good news for the economy … The body camera market is going to be heating up … Intuit lays off 400 employees … Today’s accountants are more than bean counters …...

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Daily Digest – July 2. Repo Agent and Police Officer Likely To Be Charged...

Some quick links to start your Thursday. Economists expect continued momentum from today’s jobs report …  Only 19% of workers in the U.S. are “fully engaged” according to a survey. In the U.S., the...

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Daily Digest – July 6. CFPB Consumer Narratives Slammed; Making Payments With...

Some quick links to start your Monday. Strategies to avoid office drama … The secret to high credit scores: Start in kindergarten … Failure is not the end … Nine books recommended by Elon Musk … The...

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ARA Builds Complaint Log as Part of Compliance Management System

The American Recovery Association has recently added a new module to its compliance management system, allowing its members and their clients to manage consumer complaints electronically. Most recovery...

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